StakeVerify

Verified Accounts Help

Verification stuck after proof of address upload — what should I check?

Moderator2/8/2026, 10:15:00 AM

If your proof of address review is delayed, first check the basics: full page visible, name matches your account, address matches your profile, document is recent, and the file is not blurry or cropped. Do not upload edited screenshots unless support specifically accepts them.

KYC Helper2/8/2026, 11:03:00 AM

Bank statements, utility bills, and government letters usually work better than casual mail. The key is that the document must clearly show name, address, issuer, and date.

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